Team Lead- Customer Service | US Location: Mohali Shift: US Shift Experience: 4+ Years (2+ Years as Team Lead on paper) What You’ll Do Lead and manage a team of voice process agents. Monitor performance, provide coaching, and conduct regular one-on-ones. Ensure team adherence to quality, productivity, and customer satisfaction metrics. What We’re Looking For Experience: 4+ years of experience in an international voice process, with at least 1–2 years in a leadership role. Mandatory Requirement: Must have BFSI background/Experience
📌 Customer Support Team Lead (Sahibzada Ajit Singh Nagar)
🏢 Impetus Career Consultants
📍 Sahibzada Ajit Singh Nagar
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.