Role Overview
Drive enrollments by engaging with prospective learners, understanding their career goals, and guiding them toward suitable programs. Act as the first point of contact, qualify leads, and ensure seamless handover for Video Counselling (VC).

Key Responsibilities
Connect with leads via outbound calls using an auto-dialer
Qualify prospects based on interest, eligibility, and career goals
Build rapport through consultative selling and effective communication
Generate interest and schedule Video Counselling (VC) sessions
Collaborate with Admission Counsellors for smooth conversions
Maintain accurate records in CRM
Achieve daily, weekly, and monthly sales targets

Eligibility Criteria
2+ years of experience in EdTech Inside Sales (Study Abroad preferred)




Minimum 1 year in current/previous organization
Graduate (mandatory)
Experience in a 6-day work week
Proven individual contributor with strong sales performance

Required Skills
Excellent communication skills (English and Bengali fluency)
Strong interpersonal and persuasion skills
Consultative selling approach
High empathy and learner-focused mindset
Basic knowledge of MS Office & CRM tools

Why Join upGrad
Global EdTech leader with presence across 70+ countries
High-growth, performance-driven environment
Solid learning & career progression opportunities

📌 Senior Admission Counsellor-Study Abroad (Kolkata)
🏢 upGrad- Study Abroad
📍 Kolkata