Role OverviewDrive enrollments by engaging with prospective learners, understanding their career goals, and guiding them toward suitable programs. Act as the first point of contact, qualify leads, and ensure seamless handover for Video Counselling (VC).Key ResponsibilitiesConnect with leads via outbound calls using an auto-dialerQualify prospects based on interest, eligibility, and career goalsBuild rapport through consultative selling and effective communicationGenerate interest and schedule Video Counselling (VC) sessionsCollaborate with Admission Counsellors for smooth conversionsMaintain accurate records in CRMAchieve daily, weekly,



and monthly sales targetsEligibility Criteria2+ years of experience in EdTech Inside Sales (Study Abroad preferred)Minimum 1 year in current/previous organizationGraduate (mandatory)Experience in a 6-day work weekProven individual contributor with strong sales performanceRequired SkillsExcellent communication skills (English and Bengali fluency)Solid interpersonal and persuasion skillsConsultative selling approachHigh empathy and learner-focused mindsetBasic knowledge of MS Office & CRM toolsWhy Join upGradGlobal EdTech leader with presence across 70+ countriesHigh-growth, performance-driven environmentStrong learning & career progression opportunities

📌 Senior Admission Counsellor-Study Abroad (Kolkata)
🏢 upGrad- Study Abroad
📍 Kolkata