Experience: 15–20 Years

Reporting to: CEO

About the Role

We are looking for a strategic and technology-led CIO/CTO to drive the next phase of AI, Digital & Business Transformation for a leading Consumer Durables & Lifestyle business.

The ideal leader will combine deep technology and AI expertise with robust commercial understanding, particularly around Sales, Retail, E-commerce, Customer Experience and business operations.

Key Responsibilities

- Lead the overall IT, Digital, Data, AI and Technology transformation agenda.
- Develop and execute an enterprise-wide technology roadmap aligned with business and revenue objectives.
- Drive AI/GenAI, automation, analytics and data-led decision-making across business functions.
- Partner closely with Sales, Marketing, Retail, E-commerce, Manufacturing, Supply Chain and other business leaders to identify and implement high-impact technology solutions.
- Drive sales transformation through technology, AI and analytics and demonstrate measurable business outcomes.
- Lead SAP/ERP, enterprise applications, integrations, infrastructure, cybersecurity and technology operations.
- Identify opportunities to automate manual processes and improve productivity, speed and scalability.
- Build business cases and measure ROI, revenue impact, productivity gains, cost savings and operational efficiencies from technology initiatives.
- Lead technology partners, vendors and strategic transformation partners.




- Manage and mentor a large technology organization and drive a culture of innovation and continuous improvement.

Required Qualifications & Skills

- 15+ years of experience in IT, Technology, Digital Transformation or related leadership roles.
- Experience as CIO / CTO / CDO / Head of Digital & Technology / Technology Transformation Leader in a sizeable organization.
- Strong experience in AI/GenAI, Data & Analytics, Automation and Digital Transformation.
- Demonstrated experience in Sales / Commercial / Customer / Retail / E-commerce transformation through technology.
- Strong understanding of enterprise architecture, SAP/ERP, applications, infrastructure, cybersecurity and integrations.
- Ability to translate technology investments into quantifiable business outcomes.
- Strong stakeholder management and experience working directly with CEO / CXO / Business Heads.
- Experience managing large technology teams and strategic technology partners.
- Consumer Durables, FMCG, Retail, Lifestyle, Manufacturing or similar consumer-facing industry experience preferred.

Critical Success Factor

Candidates should be able to demonstrate specific numbers and measurable outcomes achieved through AI/Digital enablement, such as:

Revenue growth | Sales conversion | Productivity improvement | Cost/Opex reduction | Automation impact | Customer/retention metrics | Process TAT reduction | Digital/E-commerce growth

This is a business-transformation leadership role — not a traditional IT operations-only position.

📌 Chief Information Officer (Gurugram)
🏢 Leading Consumer Durables & Lifestyle
📍 Gurugram