Job Summary

This position is open with Bajaj Finance Ltd.

Responsibilities

- To achieve Branch target on indicators Credit Metrics / Operations Metrics / Gold Loan Metrics.
- Training of Branch Sales on Policies Processes for Gold Loan / Consumer Durables / Vehicle refinance /other Products as when launched.
- Ensuring policy adherence and meeting the TAT.
- Delivering Approval rate other critical SLA deliverables for Gold loan / Refinance loan, Cross sell CD business.
- Checking Valuation of Gold.
- Vaulting Safekeeping of Gold.
- Ensuring adherence to Vaulting Process Policies.
- Supporting Branch Cashier in resolution for Customer Service queries.
- Provide Feedback to Regional /HO Authorities on Credit / Operations Process / Policies on a regular basis.




- Data Analysis Sharing of best practices with team.
- Coordinate with Sales ensuring mechanism in place for processing of files within desired TAT.
- Coordination with various HO / Cross functional departments providing feedback.
- Vendor Management (CPV / Gold Testing Vendor).
- Ensuring Cost within Budget.
- Support in Branch Admin Activities.
- Maintain Minimal Errors in Audit Report published by HO.

Required Qualifications and Experience

- Graduate / Post Graduate - Fresher
- Good Learner conceptualization skills.
- Valuable Team Player.

📌 Senior Executive - Operations and Service (Pendra)
🏢 Bajaj Finance
📍 Pendra