KEY RESPONSIBILITIES:

Conduct training modules for Agent Advisors

o Conducting FCS, BCS , and ICS

o Conducting GIDs and IIDs

o Conducting PRP and FOD as and when required

Look after training logistics

o Schedule training sessions

o Ensure wider participation of agents in programs

Monitor progress of agents on a continuous basis

o Seek regular feedback from agents , Sales Managers, Partner and Managing Partner

o Ensure that agents follow moral and ethical standards when dealing with clients

o Monitor Agent development

Update training material

o Review present training material

o Scan setting

o Incorporate feedback from Agents, Customers, ADMs, APs, Ps, MPs

Ensure that the agents get updated and continuous information on Max Life products

Facilitate self development of agents

MEASURES OF SUCCESS:

- Participant feedback

- Number of days f training

- Customer survey rating

- Pass percentage of agents

- Pass percentage of Agents in IRDA exams

- Compliance on IRDA requirements

- Reduction in training cost

- Awareness level of agents on competition

📌 Training Manager (Orai)
🏢 Ontrack HR services
📍 Orai