Customer Service Associate

Gurgaon (Hybrid)

Start Date

Starts Immediately

CTC (ANNUAL)

₹ 2,52,000 - 3,05,000 ₹ 2,52,000 - 3,05,000 /year

Experience

1 year(s)

1 year(s)

Apply By

23 Oct' 26

Posted today

Job

Be an early applicant

About the job

As a Customer Service Associate at WNS Global Services Private Limited, you will be responsible for providing top-notch customer support while utilizing your English proficiency skills, both written and spoken. Your expertise in MS-Excel will also come in handy as you navigate through data and information to assist customers effectively. Here are the key responsibilities you will be entrusted with:

1. Addressing customer inquiries and resolving issues in a timely and professional manner.
2. Utilizing MS-Excel to organize and analyze customer data for personalized support.
3. Demonstrating exceptional written communication skills in responding to customer queries via email or chat.
4. Collaborating with team members to ensure seamless customer service delivery.
5. Updating customer records accurately and maintaining confidentiality of sensitive information.
6. Identifying opportunities for process improvement to enhance overall customer satisfaction.
7. Adhering to company policies and procedures to uphold high standards of service excellence.

If you are a proactive and detail-oriented individual with a passion for delivering exceptional customer service, we invite you to join our agile team at WNS Global Services Private Limited. Apply now and embark on a rewarding career journey with us.

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) MS-Excel

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

Other requirements





Graduated only

Flexible for rotational shift

rotational week off

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 2,52,000 - 3,05,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 2,50,000 - 3,00,000 /year

2. Variable pay: ₹ 2,000 - 5,000 /year

Perks

Informal dress code 5 days a week Free snacks & beverages Cab/Transportation facility Health Insurance Life Insurance

Number of openings

20

About WNS Global Services Private Limited

WNS, Part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS' core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.

Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Activity on Internshala

Hiring since September 2026

3 opportunities posted

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📌 Customer Service Associate (Gurugram)
🏢 WNS Global Services Private
📍 Gurugram