- Manage daily restaurant service operations.
- Lead and supervise the service team during shifts.
- Ensure excellent guest service and customer satisfaction.
- Coordinate with the kitchen for smooth and timely service.
- Handle guest queries and complaints professionally.
- Monitor staff grooming, attendance, discipline, and performance.
- Ensure hygiene, cleanliness, and company SOPs are followed.
- Support sales targets and smooth restaurant operations.
Preferred Candidate Profile
- 24 years of experience as a Restaurant Captain/Senior Steward.
- Experience in hotels, restaurants, cafs, or fine dining preferred.
- Strong communication and leadership skills.
- Good knowledge of restaurant service and guest handling.
- Well-groomed, energetic, and customer-focused.