24 Sep
|
One2infinite Recruitment Solutions
|
Ghaziabad
24 Sep
One2infinite Recruitment Solutions
Ghaziabad
Customer Support ExecutiveNote: Freshers are not eligible. Relevant experience required.Location: Vaishali, GhaziabadSalary: ₹20,000 - ₹25,000/monthExperience: 2 - 5 YearsWorking Hours: 10:00 AM - 7:00 PMWorking Days: Monday to SaturdayJoining: ImmediateKey Responsibilities:
- Handle customer calls, emails, Whats App messages and queries
- Handle product, order, delivery, return and refund-related queries
- Resolve customer complaints and coordinate with internal teams
- Follow up with customers until resolution
- Handle online orders and e-commerce-related queries
- Maintain customer interaction and complaint recordsRequired Skills:
- Excellent Hindi & English communication skills
- Customer support, sales, telecalling or customer-facing experience preferred
- Basic knowledge of computers, Excel and email
- Good customer handling and problem-solving skills
- Experience in handling enquiries and converting them into orders is an advantage
- Polite and skilled approachApply: : Application - Customer Support Executive
📌 Customer Support Executive (Ghaziabad)
🏢 One2infinite Recruitment Solutions
📍 Ghaziabad