Key Responsibilities
• Provide personalized styling consultations and premium customer service to high-end clientele.
• Understand customer preferences, lifestyle needs, and fashion goals to recommend curated luxury wardrobe
solutions.
• Drive sales through relationship-based selling, repeat business, and strong client retention strategies.
• Build and manage a loyal client portfolio including VIP and premium customers.
• Maintain deep product knowledge of luxury collections, seasonal launches, designers, fabrics, craftsmanship, and
brand storytelling.
• Support visual merchandising standards to ensure premium in-store presentation and brand consistency.
• Coordinate private appointments, exclusive previews, and VIP shopping experiences.
• Assist in achieving store sales targets, average transaction value (ATV), and customer satisfaction goals.
• Monitor inventory availability and collaborate with merchandising teams for client requirements.
• Stay updated on global fashion trends, luxury consumer behavior, and competitor activities.
Required Skills & Qualifications
• 5-8+ years of experience in luxury fashion retail, premium apparel, designer wear, or high-end clothing brands.
• Proven experience in client relationship management and high-ticket sales.
• Strong fashion styling sense with excellent product presentation skills.
• Exceptional communication, interpersonal, and customer service skills.
• Qualified grooming and polished personality suitable for luxury brand representation.
• Strong understanding of luxury consumer expectations and premium retail service standards.
• Ability to handle VIP customers and personalized styling consultations.
Preferred Qualifications
• Experience working with international luxury fashion brands or designer boutiques.
• Background in personal styling, wardrobe consulting, or luxury client servicing.
• Knowledge of CRM tools and luxury customer retention programs.
• Exposure to bridal couture, occasion wear, or bespoke fashion services (if applicable).
📌 Fashion Consultant (Apparel) (Thane)
🏢 NowXprt
📍 Thane