Skill required: Next Generation Customer Operations - Customer Service Technology

Designation: Inbound Sales Representative Associate- Messaging

Qualifications:Any Graduation

Years of Experiece:1 to 3yrs

What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance.

What are we looking for •Collaboration and interpersonal skills•Ability to work well in a team•Problem-solving skills•Ability to perform under pressure•Written and verbal communication

Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines• Your expected interactions are within your own team and direct supervisor• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments• The decisions that you make would impact your own work• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work• Please note that this role may require you to work in rotational shifts

Any Graduation

Skills: International Chat Process, Chat Process, Customer Support, Customer Service

Experience: 1.00-3.00 Years

Education: Master in Landscape Architecture, MBBS, Doctor of Public Health (DrPH), Doctor of Physical Therapy, Bachelor of Architecture (B.Arch), Bachelor Of Computer Application (B.C.A),



Master OF Business Administration (M.B.A), Master of Tax Accounting, Doctor of Psychology (Psy. D./D. Psych.), Master of Health Administration (MHA), Bachelor of Music Education (B.M.E.), Master in Computer Application (M.C.A), Master of Accounting, Master of Fine Arts (MFA), Doctor of Veterinary Medicine (DVM), Master of Planning (M.Plan), Bachelor of Applied Science (BAS), Master of Liberal Arts (MLA/ALM), Master of Divinity, Doctor of Audiology (AuD), Bachelor of Science (B.Sc), Master of Real Estate Development, Master of Law (M.L/L.L.M), Bachelor in General Studies (BGS), Doctor of Education, Bachelor Of Technology (B.Tech/B.E), Master of Commerce (M.Com), Doctor of Medicine (M.D/M.S), Master of Library & Information Science (MLIS), Doctor of Jurisprudence, Doctor of Optometry, Master of Public Health (MPH), Bachelor of Business Administration (B.B.A), Doctor of Pharmacy (PharmD), Master of Public Administration (MPA), Masters in Technology (M.Tech/M.E), Master of Natural Resources (MNR), Bachelors of Law (B.L/L.L.B), Bachelor of Music, Masters in Arts (M.A), Doctor of Chiropractic (DC), Master of Library Science, Bachelor of Dental Surgery (B.D.S), Master of Professional Accountancy (MPA), Doctor of Dental Surgery/Medicine (DDS/DMD), Master of Health Science (MHSc), Bachelor of Commerce (B.Com), Bachelor Of Pharmacy (B.Pharm), Doctor of Science (DSc/ScD), Doctor of Business Administration (DBA), Master of Pharmacy (M.Pharm), Master of Education (M.Ed), Bachelor of Arts (B.A), Bachelor of Health Science, Master of Music (MM/MMus), Bachelor in Hotel Management (B.H.M), Bachelor of Liberal Arts (BLA/ALB), Doctor of Musical Arts (DMA), Doctor of Nursing Practice (DNP), Master of Technical & Qualified Communication, Doctor of Ministry, Bachelor of Education (B.Ed), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Homeopathic Medicine and Surgery (BHMS), Bachelor of Social Work (B.S.W), Master of Social Work (M.S.W), Bachelor of Interdisciplinary Studies, Masters in Communications Disorders (MCD), Masters of Architecture (M.Arch)

📌 Customer Service (Navi Mumbai)
🏢 Select Source International Private
📍 Navi Mumbai