Centre and Sales Manager for ZAAZAA Discovery & Play Centre.
This will be a dual-responsibility role. The person will be responsible for managing the centre’s day-to-day operations while also taking primary ownership of sales, particularly birthday parties and events.
Key responsibilities:
- Manage the daily operations of the play centre.
- Supervise staff, duty allocation, attendance and service standards.
- Ensure the centre is clean, organised, adequately stocked and ready for customers.
- Maintain a consistently high-quality guest and play experience.
- Handle customer enquiries, walk-ins and client relationships.
- Respond promptly to birthday and event leads.
- Conduct centre tours and explain party packages.
- Follow up consistently with prospective clients and convert enquiries into confirmed bookings.
- Recommend packages,
upgrades and add-ons according to the client’s requirements.
- Coordinate with the operations and event teams after a party is confirmed.
- Maintain an accurate sales tracker covering enquiries, follow-ups, bookings, payments and lost leads.
- Collect client feedback and resolve complaints professionally.
- Take ownership of monthly party revenue targets.
- Be available on weekends, as these are the centre’s most significant operational and event days.
Proposed compensation: Salary plus below commission structure
- Commission: 1.5% of collected party revenue up to ₹10 lakh per month
- Accelerated commission: 2.5% on revenue above ₹10 lakh per month
📌 ZAA ZAA CENTRE & SALES MNGR M/F(6.8 MAX LPA) (Mumbai)
🏢 Focus Consulting.in
📍 Mumbai
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