- Assist the Front Office team with guest check-in and check-out procedures.
- Welcome guests professionally and provide exceptional customer service.
- Respond to guest inquiries, requests, and concerns in a courteous and timely manner.
- Coordinate with housekeeping and maintenance teams to ensure room readiness and guest satisfaction.
- Support the setup and organization of meeting rooms, banquet areas, and events.
- Maintain cleanliness and organization of public areas and service spaces.
- Assist with administrative tasks, including data entry, documentation, and record maintenance.
- Support event coordination and daily operational activities as required.
- Follow company policies related to hygiene,
safety, security, and service standards.
- Learn hotel operations across multiple departments and contribute to delivering an excellent guest experience.
RequirementsEligibility: Diploma/Bachelor's in Hotel Management or Hospitality
Freshers are encouraged to apply.
Solid communication and interpersonal skills.
Customer-oriented attitude with a professional appearance and positive approach.
Basic knowledge of hospitality operations and guest service principles is an advantage.
Comfortable using MS Office, email, and basic computer applications.
Ability to work in a fast-paced environment and handle multiple tasks.
Willingness to work flexible shifts, including weekends and public holidays.
Eagerness to learn, adapt, and grow within the hospitality industry.
📌 Hospitality Intern (Mumbai)
🏢 2COMs
📍 Mumbai
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