• Proactively contact customers via telephone and in writing in order to drive collections
• Work to agreed quality standards and agreed timescales
• Responsible for managing complaints and ensuring compliance
• Liaise with internal and external colleagues throughout the business and externally with customers
• Dealing with customer queries and internal queries within agreed SLAs to reduce customer debt
• Maintain customer related information on systems to the required standards to progress work, maintain accurate records, identify gaps in customer records and proactively collect information
• Outbound calls to customers
• Maintain customer information on system
• Inbound call handling
📌 PUN8Y_2026259633 - Accounts Receivable - Senior Associate (Pune)
🏢 Wns Global Services
📍 Pune
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