- Overall 5+ years of relevant experience in AppOmni
- Monitor AppOmni dashboards, alerts, data ingestion, and connector health.
- Maintain SaaS integration and support onboarding of recent applications.
- Analyze and prioritize risks (misconfigurations, access issues, anomalies).
- Manage tickets via ITSM, coordinate with teams, and track till closure.
- Review and update security policies periodically; align with compliance and escalate risks as identified.
- Provide regular reports, trend insights, and improvement recommendations.
- Maintain automation, optimize workflows, and improve efficiency.
- Manage user access (RBAC), onboarding/offboarding, and periodic reviews.
- Keep SOPs, runbooks, and documentation up to date.
- Conduct governance meetings, share updates, and support audits.
- Creating support tickets with OEM/product vendor for troubleshooting bugs, platform issues and root-cause analysis.
- Initiating and participating in OEM driven activities such as platform upgrades and patching

📌 AppOmni (India)
🏢 TRIGENT SOFTWARE PRIVATE
📍 India