Description
Description for Internal Candidates

- Ensure that the process transactions are processed as per Desk Top procedures with customer centricity

- Ensure that the assigned targets in accordance with SLA are met

- Ensure that the quality of the transactions is in compliance with predefined parameters

- Provide the relevant process reports on a daily basis

- Ensure adherence to established attendance schedules

- Ensure adherence to Company Policies and Procedures

Responsibilities
Responsibilities for Internal Candidates

- Ensure that the process transactions are processed as per Desk Top procedures with customer centricity

- Ensure that the assigned targets in accordance with SLA are met

- Ensure that the quality of the transactions is in compliance with predefined parameters





- Provide the relevant process reports on a daily basis

- Ensure adherence to established attendance schedules

- Ensure adherence to Company Policies and Procedures

Qualifications
Qualifications for Internal Candidates

- Ensure that the process transactions are processed as per Desk Top procedures with customer centricity

- Ensure that the assigned targets in accordance with SLA are met

- Ensure that the quality of the transactions is in compliance with predefined parameters

- Provide the relevant process reports on a daily basis

- Ensure adherence to established attendance schedules

- Ensure adherence to Company Policies and Procedures

📌 CX Trainer (Gurugram)
🏢 EXL
📍 Gurugram