Description

Key Responsibilities

1. Business & Requirement Analysis

- Engage with business stakeholders to understand business objectives, operational challenges, and decision‑making needs.
- Lead requirement gathering workshops, converting business needs into clear functional and analytical requirements.
- Translate ambiguous business questions into well‑defined analytical problem statements.
- Create and maintain BRDs, FRDs, user stories, and data requirement documents.

2. KPI, Metrics & Measurement Framework Design

- Define business KPIs, operational metrics, and performance indicators aligned with strategic goals.
- Develop KPI hierarchies, metric definitions, calculation logic, thresholds, and RAG indicators.
- Ensure consistency, governance, and reusability of metrics across dashboards and reports.
- Partner with leadership teams to ensure KPIs are actionable, outcome‑oriented, and decision‑focused.

3. Data Analysis & Insight Generation

- Perform exploratory data analysis (EDA) to identify trends, gaps, anomalies, and drivers of performance.
- Validate data sources, business rules, and transformations to ensure data accuracy and reliability.
- Convert analysis outputs into explicit insights, narratives, and recommendations for business users.
- Support ad‑hoc analysis, deep dives, and root‑cause analysis for senior stakeholders.

4. BI & Solution Design Support

- Work closely with data engineering, BI, and platform teams to design end‑to‑end BI solutions.
- Define data models, semantic layers, business views, and reporting structures.
- Ensure BI solutions are scalable, maintainable, and aligned with enterprise reporting standards.
- Participate in UAT, validation,



and sign‑off of dashboards and analytical solutions.

5. Stakeholder Management & Collaboration

- Act as a single point of contact between business, technology, and analytics teams.
- Communicate insights effectively to both technical and non‑technical audiences.
- Influence stakeholders through data‑backed recommendations and structured storytelling.
- Support leadership reviews, governance forums, and decision‑making discussions.

6. Process Improvement & Value Realization

- Identify opportunities for process optimization, automation, and performance improvement using data.
- Track business impact, adoption metrics, and value realization of BI initiatives.
- Continuously refine KPIs and dashboards based on evolving business needs.
- Promote best practices in self‑service analytics, data adoption, and data literacy.

Responsibilities

Basic / Core Functions

- Business requirement analysis and solution conceptualization
- KPI & metric definition and governance
- Data validation and business logic alignment
- BI solution support and reporting enablement
- Stakeholder communication and decision support
- Continuous improvement of analytics products

Required Skills & Qualifications

Mandatory

- 6–10 years of experience in Business Intelligence, Business Analysis, Data Analytics, or similar roles.
- Strong understanding of data‑driven business decisioning and KPI frameworks.
- Hands‑on experience with SQL for analysis and validation.
- Experience working with BI tools (Power BI, Tableau, Qlik, or similar).
- Excellent analytical, problem‑solving, and storytelling skills.
- Strong documentation and communication capabilities.

Qualifications

Bachelor Degree in relevant field with 2 - 4 years of relevant experience

📌 Assistant Manager (Chennai)
🏢 EXL
📍 Chennai