- Experience in handling customer issues, escalation calls, case management, and coordinating with cross-functional teams
- Excellent verbal and written communication skills in English with solid comprehension abilities
- Good working knowledge of computers, including proficiency in MS Office applications, web-based tools, email systems, and data entry activities
- Ability to analyze information accurately and maintain attention to detail
- Willingness to work in a 24x7 environment
- Open to working from the office
Job Description
- Responsible for calling insurance companies in the US to analyze claim status and follow up on outstanding Accounts Receivable (AR)
- Capable of identifying, capturing, and documenting denial reasons accurately
- Update claim status, notes, and actions in the respective systems and databases
- Coordinate with internal teams to resolve claim-related issues and ensure timely closure
- Meet productivity, quality, and compliance targets as defined by the process
- Maintain confidentiality and always adhere to client and organizational policies.
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. have minimum 1 years of experience
Salary
Probation:
Duration:
Salary during probation:
After probation:
Annual CTC: Competitive salary
Number of openings
1
Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.
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📌 Customer Service Representative (Kolkata)
🏢 The Hird
📍 Kolkata
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