Job Type: Full-time

Designation: Head – CreditDepartment: CreditReporting To: Chief Executive Officer (CEO)Location: Corporate OfficeIndustry: NBFC / Banking Employment Type: Full-timeExperiencePreferred: 10 years in Credit / Underwriting / Credit Risk within NBFC, Banking or Financial Services.Experience in an NBFC will be preferred.The candidate should ideally have managed multi-product and multi-branch credit operations in roles such as:Head – CreditZonal Credit HeadRegional Credit HeadNational Credit ManagerSenior Credit Risk LeaderKey CompetenciesStrong underwriting capabilityFinancial and cash-flow analysisSecured and unsecured lending expertiseCredit policy expertisePortfolio risk managementStrong and independent decision-makingAnalytical and data-driven approachAbility to challenge Business teams constructivelyStrong leadership and people managementHigh integrity and governance orientationStrong MIS and portfolio analyticsAbility to balance growth with credit qualityIdeal Candidate ProfileThe ideal candidate should be a robust and independent Credit leader who can manage the complete Credit function from the Corporate Office while working closely with the CEO and Leadership Team.The role should deliver:Quality: Strong underwriting and consistent credit decisions.Control: Clear policies, approval authority and deviation governance.Speed: Efficient Credit TAT without compromising quality.Portfolio Health: Low delinquency, controlled NPAs and early identification of risk.Leadership: A strong, independent and scalable Credit organisation.The Company is looking for a hands-on Credit Head who can support business growth while protecting portfolio quality through disciplined underwriting, strong analytics and independent credit decision-making. Role PurposeThe Head – Credit will be responsible for the entire Credit function of the Company, including credit policy, underwriting, analysis, sanctioning, approval controls, portfolio monitoring and credit-risk governance across all lending products and branches.Operating from the Corporate Office, the role will report directly to the CEO and work closely with the Leadership Team, Business, Risk, Operations, Collections, Legal, Compliance and Finance functions.The objective is to support profitable business growth through strong underwriting, disciplined approvals, consistent policy application, fast turnaround times and high portfolio quality.Key Responsibilities1. Credit Strategy & GovernanceDevelop and implement the Company’s overall Credit Strategy.Establish strong underwriting and approval standards.Ensure credit decisions balance growth, risk and profitability.Maintain independence of Credit from Sales and Business teams.Present key credit risks, trends and policy recommendations to the CEO and Leadership Team.Establish strong credit governance and escalation mechanisms.2. Credit Policy ManagementOwn and periodically review credit policies across applicable products including:Loan Against PropertyPersonal LoansVehicle LoansBusiness LoansGold Loans,



where applicableOther secured and unsecured productsDefine and review:Customer eligibilityLTVFOIR / DBRIncome assessmentBanking normsBureau parametersProperty eligibilityCredit score requirementsExposure limitsDeviationsApproval authoritiesDocumentation standardsEnsure all policies are properly approved, version-controlled and communicated.3. Credit Underwriting & AnalysisEnsure comprehensive assessment of proposals covering:Customer profileRepayment capacityIncome and cash flowBanking behaviourBureau historyExisting indebtednessFOIR / leverageBusiness stabilityFinancial statementsGST / Income Tax data where applicableProperty / collateralLegal and technical reportsFraud indicatorsApplicant and co-applicant strengthEnsure all analysis and rationale are properly captured in the Credit Appraisal Memorandum / CAM.4. Credit ApprovalsManage centralised credit approvals within delegated authority.Review and approve higher-value and complex proposals.Ensure sanctions comply with approved Credit Policy.Review policy deviations before approval.Escalate cases beyond delegated authority to the appropriate sanctioning authority.Maintain proper approval rationale and audit trail.Ensure maker-checker controls are followed.5. Delegation of AuthorityMaintain a Credit Delegation Matrix based on:ProductLoan amountRisk gradeApplicant profileSecurity typePolicy deviationsGeographyApprover seniorityEnsure no individual approves proposals beyond assigned authority.6. Deviation ManagementEstablish a formal deviation framework.Categorise deviations based on risk and materiality.Monitor deviation frequency and concentration.Review recurring deviations.Escalate high-risk or excessive deviations.Recommend policy changes where recurring deviations indicate business or policy gaps.7. Credit Risk & Portfolio QualityMonitor:DelinquencySMA / NPARoll ratesVintage performanceFirst-payment defaultProduct-wise defaultsBranch-wise portfolio qualityCredit-score bandsLTV / FOIR bandsDeviation performanceEarly delinquencyIdentify emerging risks and modify underwriting standards where required.8. Early Warning & Feedback LoopAnalyse default trends and root causes.Work closely with Collections and Risk on stressed segments.Incorporate delinquency and recovery learnings into Credit Policy.Identify weak geographies, products, profiles or sourcing channels.Take corrective action before portfolio deterioration becomes material.9. Fraud PreventionWork with Risk,



Audit and Operations to identify and prevent:Identity fraudDocument fraudIncome manipulationBanking manipulationProperty fraudMultiple financingEmployee / customer collusionForged documentationSynthetic profilesEnsure suspicious cases undergo enhanced verification or investigation.10. Secured Lending & Collateral OversightFor secured products:Review property eligibility and marketability.Ensure adherence to LTV limits.Review legal and technical findings.Monitor title and valuation risks.Monitor geographic and property-type concentration.Ensure key collateral conditions are completed prior to disbursement.11. Credit Operations & TATOversee credit process quality from application to sanction, including:Document completenessVerificationBureau analysisBanking analysisFinancial assessmentLegal and technical checksCAM preparationApprovalSanction conditionsPre-disbursement credit conditionsDefine Credit TAT standards and reduce avoidable delays without weakening underwriting quality.12. Leadership Team CollaborationWork closely with the CEO and Leadership Team on:Business planningPortfolio strategyRisk appetiteProduct developmentPricingGeographic expansionNew customer segmentsGrowth plansCollection trendsCredit-cost managementTechnology and automationProvide an independent Credit perspective on major business decisions.13. Team LeadershipLead the Credit organisation including:Regional Credit ManagersArea Credit ManagersCredit ManagersCredit OfficersCredit AnalystsCentral Credit TeamResponsibilities include:Manpower planningRecruitmentPerformance managementTrainingProductivityQuality reviewsSuccession planning14. Credit TrainingEnsure continuous training on:Credit PolicyFinancial analysisBureau interpretationBanking analysisIncome assessmentFOIR / LTVCAM preparationFraud indicatorsLegal and technical reportsDeviationsRegulatory requirements15. MIS & AnalyticsMaintain dashboards covering:Applications receivedApproval / rejection ratesSanctionsDisbursementsCredit TATDeviationsRisk gradesCredit scoresLTVFOIRDelinquencyNPAFirst-payment defaultVintage performanceBranch-wise qualityApprover-wise performanceUse data and analytics to improve underwriting and policy.16. Audit, Compliance & Regulatory ControlsEnsure Credit operations comply with applicable RBI requirements and Company policies.Support Internal Audit, Compliance and regulatory reviews.Ensure timely closure of Credit-related observations.Maintain complete audit trails for approvals and deviations.Participate in policy reviews arising from regulatory changes.17. Product & Policy DevelopmentWork with the CEO, Leadership Team, Business, Risk and Product teams on:New lending productsNew customer segmentsPricing frameworksRisk-based pricingCredit programmesSurrogate income programmesNew geographiesDigital underwritingAutomated decisioningEnsure adequate credit-risk assessment before rollout.Key Performance IndicatorsPortfolio qualityDelinquency / NPA levelsFirst-payment defaultCredit TATApproval qualityDeviation levelsVintage performanceCredit lossesPolicy adherenceAudit complianceFraud incidenceCredit-team productivityQuality of underwriting and CAMTimely policy reviews

📌 Head of Credit (Corporate Office) (Tamil Nadu)
🏢 Dhanam Investment And Finance (P
📍 Tamil Nadu