About dunnhumby

dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts across Europe, Asia, Africa and the Americas, we partner with iconic businesses like Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro to turn data into growth, innovation and measurable value for their customers.

Tech / Engineering

dunnhumby’s Technology and Engineering team builds the platforms, pipelines and systems that make customer data science possible at scale. From the data infrastructure that ingests billions of transactions to the APIs and cloud architecture that power our products, we engineer reliable, high-performance software trusted by the world’s leading retailers and brands.

As a Lead AI Engineer, you will design, build and operate production-grade GenAI and agentic AI solutions that power dunnhumby’s global products and services from our India hub. Additionally if needed, you will lead a team of AI engineers.



You will combine deep hands-on AI/ML and cloud engineering experience with people leadership and stakeholder management, ensuring that our AI capabilities are secure, scalable, observable and deliver measurable value for brands and shoppers.

What you’ll be doing
- Design AI agents and multi-step agentic workflows, including tool calling, MCP servers and agent-to-agent protocols, to automate and augment retail media and insight use cases.
- Ensure security, privacy and governance across AI solutions, including handling of sensitive data, access control, secrets management and safety/guardrail mechanisms.
- Define and embed DevOps/MLOps practices for AI (CI/CD for models, prompts and agents; infrastructure as code; workplace promotion; blue/green and canary releases; incident response).
- Implement robust observability for AI systems: tracing prompts and tool calls, logging, metrics, dashboards and alerts to monitor quality, performan

📌 Lead AI Engineer (Gurugram)
🏢 dunnhumby
📍 Gurugram