ITILITE is a leading global brand in Business Travel, Expense & Card Management. We operate a B2B SaaS platform serving customers across the US and India, helping companies simplify travel and expense while making it an enjoyable experience for employees.
/n
We are Series C funded, having raised ~$50M from global Tier 1 investors including Tiger Global, Z47, Greenoaks, and Dharana Capital.
/n
Description:
/n
/n
- Provide exceptional traveler care and customer service to our clients
/n
- Accurately complete end to end International travel requirements for air, hotel,car, rail.
/n
- Incumbent should have good knowledge of international critical itineraries (Geographical Knowledge is mandatory)
/n
- Open to work in flexible environment, roster off, weekend working, public holidays and festivals
/n
- Coordinate with multiple departments to ensure quick resolution for the customer to adhere SLA
/n
- Excellent communication skills (Both Written and Verbal)
/n
- Providing consultative multi-country routings for best fares and preferred carrier usage.
/n
- Counsel clients on effective routings for lowest available fares and preferred carrier usage in coordination with the clients business travel policies wherever necessary.
/n
- Research and resolve client inquiries/issues at point of sale. Coach, develop and mentor peers, new and/or junior Travel Consultants
/n
- Deliver expectations against individual and shared team key performance indicators
/n
- Embrace the role of providing a superior consultative value to clients
/n
- Should be team player and manage show alone if required
/n
- Knowledge of corporate travel economics and travel technology/tools will be an added advantage
/n
/n
Must Have:
/n
/n
- Minimum 2 years of hands-on experience working with GDS platforms such as Sabre, Amadeus, Galileo, or Travelport.
/n
- Excellent communication skills (Both Written and Verbal)
/n
- Flexible working in rotational shifts that in
📌 Senior Associate Travel Support (Bengaluru)
🏢 ITILITE
📍 Bengaluru
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.