Job Description
TCS has been a great pioneer in feeding the fire of Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.
nYour role is of key importance, as it lays down the foundation for the entire project.
nMake sure you have a valid EP number before the interview. To create an EP Number, please visit https://ibegin.tcs.com/iBegin/register
nKindly complete the registration if you have not done it yet.
nRole: Teams Voice Admin
nExperience: 8-12 years
nLocation: Bangalore / Hyderabad / Chennai
nRequired Technical Skill Set: MS Teams Voice
nJob Description for MS teams/Voice SME:
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- Experience in SFB 2015, Lync 2013 with Enterprise voice and Hybrid Solution.n
- Migration from Skype to Teamsn
- Teams Architecture and Direct Routingn
- Endpoint handling of Skype and Teams phone devicesn
- Experience of Migrating from Legacy system to Teamsn
- Teams Policies and Featuresn
- Understanding of Call Queue and Auto Attendantn
- Understanding of AAD,
Network/Firewall rules and DNS for Direct Routing.n
- Troubleshooting Teams issue and Call Quality Reporting Analysis.n
- Emergency Call routing in Teamsn
- Develop technology road-maps for Unified Communications & Collaboration Servicesn
- Co-ordination with MS and other Vendors for Issues/Tracker.n
- Health Check of Servers and Powershell Scriptingn
- Audio/Video design and integration experiencen
- Ability to Plan and deploy Microsoft Teamsn
- Ability to Implement Lifecycle Management and Governance for MS Teamsn
- Should have sound knowledge on Monitoring MS Teams settingn
nFor Teams Meeting Room:
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- Ability to Monitoring & Management of Meeting rooms from MS native -Teams Admin Portal/Teams Pro Dashboard and OEM tools e.x logitech sync tooln
- Hands-on exposure in Device and peripherals Health Checks for Pro portal & configuration management of MTR devices.n
- Ability to perform Patching and software update