Role & responsibilities

- Handle inbound and outbound customer leads through calls and other communication channels.
- Understand customer requirements and provide relevant project information.
- Generate interest in real estate projects and effectively communicate project features, benefits, pricing, and offers.
- Follow up with prospective customers regularly and maintain strong customer relationships.
- Qualify leads and coordinate with the sales team for site visits and further conversions.
- Maintain accurate records of leads, follow-ups, and customer interactions.
- Achieve assigned presales and lead-conversion targets.
- Coordinate with sales and marketing teams to ensure smooth lead management.
- Provide timely updates and reports on lead status and conversion activities

Preferred candidate profile

- Experience in the real estate industry will be an advantage.
- Excellent verbal and written communication skills.
- Strong customer-handling and negotiation abilities.
- Good follow-up and relationship-management skills.
- Target-oriented and self-motivated.
- Ability to work effectively in a fast-paced setting.
- Candidates currently based in or willing to work from Pune are preferred.

📌 Presales Executive ( Female ) (Pune)
🏢 Merlin Group
📍 Pune