Store Manager Operations (QSR/F&B;)

Company: Samosa Party
Role: Store Manager Operations
Employment Type: Full-Time
Reporting To: Area Manager
Location: Bangalore (Outlet-Based)
Experience: 3 to 9 Years
Industry Preference: QSR / F&B;
CTC: 34,000 48,000 per month

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About the Role

As a Store Manager, you will own the complete outlet operations including business performance, team management, customer experience, and operational excellence. This is a business leadership role with end-to-end accountability for store performance.

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Benefits

- Health Insurance
- Duty Meal
- Provident Fund (PF)
- Referral Bonus

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Preferred Candidate Profile

Candidates currently based in Bangalore or willing to relocate to Bangalore.
Preferred background from QSR F&B; Operations.

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Key Responsibilities

1. P&L; & Commercial Performance

- Achieve daily, weekly, and monthly sales targets.
- Monitor revenue trends and take corrective actions proactively.
- Control food cost, labour cost, and wastage within defined limits.
- Ensure accurate cash handling, POS reconciliation, and sales reporting.
- Participate in monthly business reviews with data-driven action plans.

2. Store Operations & SOP Compliance

- Ensure all products meet brand standards for taste, quality, temperature, and presentation.
- Drive adherence to SOPs including:
- Food preparation standards
- Kitchen hygiene
- FIFO stock rotation
- Cold chain management
- FSSAI compliance

- Manage inventory, indents, shift scheduling, and equipment maintenance.

3. Team Management

- Hire, train, and retain high-performing team members.




- Prepare weekly rosters and manage manpower efficiently.
- Conduct regular performance discussions and provide coaching.
- Recognize strong performers and address performance gaps promptly.
- Build internal talent pipeline for future leadership roles.

4. Customer Experience

- Ensure rapid service, food quality, and outlet cleanliness across shifts.
- Resolve customer complaints effectively at store level.
- Monitor and improve Swiggy/Zomato ratings and customer feedback trends.

5. Compliance & Safety

- Ensure all statutory licences and renewals are up to date:
- FSSAI
- Fire NOC
- Health & Trade Licences

- Maintain hygiene and workplace safety standards.
- Report and document safety incidents immediately.

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Desired Skills & Competencies

- Strong understanding of restaurant/store operations.
- Good commercial and analytical mindset.
- Knowledge of food cost and labour cost management.
- Leadership and people management skills.
- High ownership and problem-solving attitude.
- Ability to work under pressure in a fast-paced environment.
- Proficiency in POS systems and operational reporting.
- Fluency in local language is an added advantage.

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Qualifications

- Bachelors degree in:
- Hotel Management
- Hospitality
- Business Administration
(Preferred but not mandatory)

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Why Join Samosa Party?

- Opportunity to independently manage a store and own the P&L.;
- Fast career progression opportunities to Area Manager roles.
- High-growth, founder-led work culture.
- Performance-driven environment where contributions are recognized.

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Share your CV to: [email protected]

📌 Store Manager (Bengaluru)
🏢 Samosa Party
📍 Bengaluru