- Following up with insurance payers regarding claim status
- Identifying and resolving claim denials
- Preventing claim write-offs through timely follow-ups
- Working with billing scrubbers and making necessary edits
- Managing contractual adjustments and write-off projects
- Ensuring high cash collection and resolution rates
- Demonstrating solid calling, probing, and denial-handling skills
Job Requirements :
- 0-1 year of experience in an International KPO environment (Process Voice Specialist).
- Excellent communication skills with ability to articulate thoughts clearly over phone/email/chat.
- Ability to work on rotational shifts including evenings, nights, weekends & holidays as per business requirements.
- Strong communication skills with confidence when interacting with clients.
📌 AR Follow Up ( Fresher ) (Indore)
🏢 R1 RCM
📍 Indore
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