Skills & Experience

- Bachelors degree in Business, Information Systems, Healthcare Administration or a related field (or equivalent experience)
- Five or more years of experience in business systems analysis, product ownership, business process improvement, CRM administration, or related roles
- Experience gathering business requirements and translating them into scalable technology solutions
- Experience leading cross functional projects
- Strong understanding of business process analysis, workflow optimization, and process improvement methodologies
- Excellent analytical, organizational, and problem-solving skills
- Strong written and verbal communication skills with the ability to collaborate across all levels of the organization
- Ability to manage multiple priorities in a quick-paced environment
- Experience with CRM platforms (HubSpot preferred)
- Experience with Atlassian Platform (Jira Software, Confluence, and Jira Service Management)
- Experience designing workflows, automation, and business process solutions
- Experience working with APIs and system integrations
- Experience implementing Saas or other business applications
- Experience supporting healthcare or revenue cycle management environments

📌 Hubspot CRM Specialist / Consultant / Administrator _ CTH (Bengaluru)
🏢 Health Prime Services
📍 Bengaluru