Role PurposeThe Guest Relations Executive will be responsible for creating a welcoming and positive experience for residents, guests, visitors, and stakeholders. The role involves managing front-desk operations, guest interactions, queries, coordination, and ensuring smooth day-to-day service delivery.

- Key ResponsibilitiesWelcome and assist residents, guests, and visitors professionally.
- Manage front-desk operations, visitor registration, and guest records.
- Handle guest queries, requests, and complaints and ensure timely resolution.
- Coordinate with housekeeping, security, maintenance, F&B;, and other teams for guest requirements.
- Assist residents and guests with bookings, appointments, transportation, and other services.
- Maintain accurate records of visitors, requests, feedback, and incidents.
- Conduct regular follow-ups to ensure guest satisfaction.
- Support community events, activities, and resident engagement initiatives.




- Coordinate with internal teams to ensure smooth movement and communication.
- Maintain a high standard of grooming, hospitality, and professional conduct.
- Collect and communicate guest feedback to the reporting manager.
- Ensure adherence to company SOPs, safety guidelines, and service standards.
- Perform any other duties related to guest experience and operations as assigned.
- Key SkillsExcellent communication and interpersonal skills
- Customer service and hospitality orientation
- Strong coordination and follow-up skills
- Problem-solving ability
- Professional grooming and etiquette
- Valuable verbal and written English
- Basic knowledge of MS Office / HRMS or operational software
- Ability to handle multiple requests and work in a fast-paced environment

📌 Guest Relations Executive (Ahmedabad)
🏢 Bubblepop
📍 Ahmedabad