- Roles & ResponsibilitiesHandle customer queries and provide accurate and timely resolutions.
- Assist customers with troubleshooting and service-related issues.
- Handle queries related to prepaid and postpaid services.
- Understand customer concerns and provide appropriate information and guidance.
- Maintain professional, polite, and customer-focused communication.
- Communicate effectively in English while handling customer interactions.
- Follow process guidelines, company policies, and customer service quality standards.
- Maintain a high level of customer satisfaction during every interaction.
- Candidate RequirementsGood proficiency in English is mandatory.
- Minimum qualification: 12th Pass or Any Degree.
- Freshers and experienced candidates are eligible.
- Strong communication and customer-handling skills.
- Positive problem-solving and troubleshooting abilities.
- Customer-focused and professional approach.
- Comfortable working in 24/7 rotational shifts.
- Willingness to work as per business and process requirements.

Skills & Requirements





Required SkillsHandle queries related to prepaid and postpaid services.

Preferred SkillsUnderstand customer concerns and provide appropriate information and guidance.

Experience

0 - 5 years

Education

12th

Age Range

18 - 30 years

Languages Required

English

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📌 Customer Care Executive (Bengaluru)
🏢 iSON Xperiences India Private
📍 Bengaluru