Job Responsibilities

- Make outbound calls to UK-based customers and businesses using provided leads and databases.
- Introduce products/services professionally.
- Generate interest and identify potential business opportunities.
- Understand customer requirements and qualify prospects based on predefined criteria.
- Schedule appointments, meetings, and callbacks for the sales team.
- Follow up with interested prospects through calls and emails when required.
- Handle customer questions and objections professionally.
- Maintain accurate records of calls, leads, customer information, and appointments in the CRM.
- Achieve daily and weekly targets for calls, qualified leads, and appointments.
- Coordinate with the sales team and provide complete information about qualified prospects.
- Follow UK calling scripts, compliance guidelines, and quality standards.
- Maintain a skilled and positive customer experience.

Candidate Requirements





- Excellent spoken English and communication skills.
- Comfortable communicating with UK customers and businesses.
- Confident and professional telephone manner.
- Good convincing and interpersonal skills.
- Ability to ask relevant questions and understand customer requirements.
- Strong listening and objection-handling skills.
- Basic computer and CRM knowledge.
- Target-oriented and self-motivated approach.
- Willingness to work in the UK evening shift.

Experience Preferred

Candidates with experience in any of the following will be preferred:

- UK/International BPO
- International Telecalling
- Lead Generation
- Telesales
- Appointment Setting
- Inside Sales
- Business Development

Freshers are welcome if they have strong English communication skills, confidence, and a willingness to learn.

📌 Lead Generation & Appointment Setting Executive (Nashik)
🏢 Vyana Global Services
📍 Nashik