We are looking for a proactive and customer-focused Backend Sales Executive to support the sales team, manage customer communication, generate leads, and ensure smooth coordination from enquiry to order closure.
Key Responsibilities:
- Handle incoming customer enquiries through calls, WhatsApp, email, and other channels.
- Follow up with leads and existing customers regularly.
- Prepare quotations, proposals, and sales-related documents.
- Coordinate with the field sales team and internal departments.
- Maintain customer and lead databases accurately.
- Process orders and coordinate with operations for timely delivery.
- Track sales enquiries, follow-ups, and conversions.
- Maintain daily/weekly sales reports.
- Build positive relationships with customers and support customer retention.
- Assist the sales team in achieving monthly targets.
Skills Required:
- Positive communication and interpersonal skills.
- Basic knowledge of MS Office/Excel and CRM tools.
- Good follow-up and coordination skills.
- Customer-service orientation.
- Ability to manage multiple enquiries simultaneously.
- Sales-oriented and target-focused approach.
- Freshers can also apply, depending on company requirements.
Qualification: Graduate / 12th Pass
📌 Back Office Executive (New Delhi)
🏢 Entergy Electricals
📍 New Delhi
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