We are looking for a smart, polite & organised Reception/CRM Executive to handle front desk, customer greeting, basic requirement understanding, salesperson coordination, CRM/Google Sheets updates, lead follow-ups, customer feedback and basic office administration.
Key Responsibilities:
- Greet & assist showroom customers
- Understand basic product requirements & connect with the right salesperson
- Maintain customer/lead entries in CRM
- Handle WhatsApp/CRM follow-ups
- Take customer feedback & coordinate complaint resolution
- Manage Jasba Contractor/Coupon entries
- Support basic office administration