Job Description – Group Leader (GL)

Role Responsibilities

- Manage and lead a team of minimum 5 FSEs and ensure their daily productivity.

- Monitor the team's daily 15–20 merchant visits, Priority Tasks, and business activities.

- Conduct/attend the daily Gate Meeting and communicate daily targets, priorities, and action plans to the team.

- Drive and support the team in QR, Sound Box & EDC sales and activations.

- Track individual FSE performance and provide coaching, guidance, and field support to improve productivity.

- Conduct regular joint field visits with FSEs to improve merchant pitching, conversion, and sales performance.

- Monitor daily business numbers, productivity, activations, and target achievement.

- Identify new business opportunities and motivate the team to acquire recent merchants.

- Support FSEs with sales pitching, objection handling, product knowledge, and merchant relationship management.

- Ensure the team follows company processes, compliance guidelines, and quality standards.

- Plan, execute, and monitor daily/weekly activities to achieve overall team targets.

GL Working Structure

GL → Minimum 5 FSE Team

- Manage and monitor a team of at least 5 FSEs.

- Set daily targets and activity plans for each FSE.

- Conduct morning Gate Meetings to discuss targets, priorities, and execution plans.

- Take regular updates from team members throughout the day.

- Conduct joint field visits with FSEs whenever required.

- Review the team's business,



productivity, and pending tasks at the end of the day.

- Identify low-performing FSEs and create an improvement/action plan.

- Divide monthly team targets FSE-wise and ensure proper execution.

- Act as a leader, coach, and field support for the entire team.

Key Expectations from GL

- Maintain a productive team of minimum 5 FSEs.

- Ensure achievement of daily and monthly team business targets.

- Improve team productivity, conversion, and quality on a continuous basis.

- Take ownership of overall team performance, not just individual performance.

- Build a strong and motivated team through regular coaching and field support.

- Ensure consistent business growth through effective planning and execution.

Earning & Incentive

- Attractive fixed salary + performance-based incentives.

- Incentives linked to team business performance, QR, Sound Box, EDC activations, and overall target achievement.

- Better team performance = Higher earning potential.

Ideal Candidate

- Strong communication, leadership, and team-handling skills.

- Ability to manage a team of minimum 5 FSEs.

- Experience in field sales and merchant acquisition will be an added advantage.

- Target-oriented and performance-driven approach.

- Ability to motivate, coach, and develop team members.

- Strong follow-up, reporting, and problem-solving skills.

- Comfortable working in a fast-paced field sales environment.

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