A Shell Café / deli2go Order Taker is responsible for serving customers efficiently while ensuring food quality, hygiene, and excellent customer service. Typical responsibilities include:

- Greet customers and take food and beverage orders.
- Explain the menu and recommend products or meal deals.
- Prepare coffee, tea, sandwiches, pastries, and other deli2go items.
- Enter orders into the POS (Point of Sale) system and process cash, card, or digital payments.
- Serve food and drinks accurately and promptly.
- Keep the café counter, dining area, and food preparation area clean and organized.
- Refill food displays, beverages, and café supplies.
- Check food freshness and follow food safety and hygiene standards.
- Handle customer questions and resolve minor complaints politely.
- Assist with opening, closing, stock counting, and inventory replenishment.
- Work closely with other team members to maintain rapid service during busy periods.

Key skills employers look for:

- Customer service and communication skills.




- Cash handling and POS operation.
- Ability to multitask in a fast-paced workplace.

deli2go Café is Shell's food and beverage brand found at selected Shell service stations. It offers quick, fresh, ready-to-eat food and drinks for customers on the go. In India, deli2go has been available at Shell stations since 2015.

Typical deli2go café offerings include:

- Freshly brewed coffee and tea
- Hot and cold beverages
- Sandwiches, wraps, and rolls
- Pastries, muffins, and bakery items
- Ready-to-eat snacks and light meals

If you're asking about a Cafe All-Rounder role at a deli2go café, the job generally involves:

- Preparing coffee and food orders.
- Serving customers with friendly service.
- Operating the cash register.
- Keeping the café clean and hygienic.
- Restocking food and beverage items.
- Following food safety procedures.

📌 Cafe All-Rounder – Deli2go Café (Shell Service Station) (Pune)
🏢 Dalwai Enterprise
📍 Pune