- Key ResponsibilitiesHandle tele-sales and voice-sales activities through inbound and outbound calls.
- Interact with customers to explain products, services, features, and perks effectively.
- Understand customer needs and provide suitable product or service solutions.
- Build and maintain positive customer relationships through professional communication.
- Follow up with prospective customers to address queries and encourage conversions.
- Work towards achieving assigned sales goals and performance objectives.
- Maintain accurate customer records, call details, and follow-up updates.
- Ensure a customer-centric approach while delivering a positive customer experience.
📌 Customer Care Executive (Mangalore)
🏢 Cogent E Services
📍 Mangalore
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