Customer Care Executive (Asansol)

Customer Care Executive (Asansol)

24 Sep
|
Khatkhat Handloom
|
Asansol

24 Sep

Khatkhat Handloom

Asansol

At Khat Khat Handlooms, we partner directly with artisans in West Bengal, crafting culturally rich, handmade products with a vision for the future. We are seeking a dynamic sales professional to join our team and help us grow this mission.

Key Responsibilities:

- Handle customer orders nationally and internationally, tracking all details with precision.
- Maintain organized order management using advanced MS Excel and PowerPoint.
- Build strong, personable relationships with customers, using persuasive communication to retain and grow the customer base.
- Coordinate closely with customers, the owner, and designers, ensuring seamless communication across time zones.
- Manage priorities effectively, balancing multiple tasks and deadlines in an organized way.




- Exhibit a creative mindset to engage customers and propose unique solutions.- Demonstrate a passion for learning and adaptability in a rapid-paced environment.

Required Skills:

- Exceptional fluency in English, both written and verbal.
- Advanced skills in MS Excel and PowerPoint.
- Highly organized with excellent time management and prioritization.- Personable and persuasive, with a creative approach to customer engagement.
- Ability to coordinate effectively between customers, the owner, and designers.
- A strong drive for learning and creative problem-solving.

If you are passionate about handmade craftsmanship and have the skills we need, we would love to hear from you!

📌 Customer Care Executive (Asansol)
🏢 Khatkhat Handloom
📍 Asansol

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