- Job ResponsibilitiesMake outbound calls to customers and potential clients.
- Explain company products/services clearly to customers.
- Follow up with leads and prospective customers.
- Handle customer queries and provide appropriate information.
- Maintain call records and update customer details.
- Generate leads and support the sales team.
- Achieve assigned daily and monthly calling targets.
- Build and maintain positive customer relationships.
- RequirementsMinimum 1 year of experience in telecalling, customer support, or a related role.
- Good verbal communication and convincing skills.
- Basic computer knowledge.
- Positive interpersonal and customer-handling skills.
- Comfortable making outbound calls and following up with customers.
- Female candidates preferred.
- Candidates should be willing to work from the Yosada Nagar, Kanpur location.
- Key SkillsTelecalling
- Customer Handling
- Lead Generation
- Communication Skills
- Follow-up
- Convincing Skills
- Basic Computer Knowledge