Role & responsibilities

About the role The HR Operations & Payroll Transactions Specialist is responsible for accurately processing and managing employee-related transactions in Workday across job changes, organizational movements, compensation and payroll-related actions, and employee lifecycle events.

This role sits at an important point between HR, Payroll, Finance, managers and business stakeholders. The specialist is responsible not only for entering transactions, but also for validating effective dates, supporting documentation and approvals, monitoring transactions through completion, resolving exceptions and ensuring that employee and payroll records are accurately maintained.

Given the connection between these transactions and employee records, compensation and payroll, the role requires a high level of accuracy, confidentiality, ownership and attention to transaction timelines.

Workday Transaction Processing

- Process employee transactions in Workday in accordance with established processes, effective dates and business requirements.
- Process job and organizational changes including:
- Manager changes / manager transfers

- Employee transfers

- Job changes
- Promotions, including in-level and position changes

- Employee type changes
- Business title and job detail changes
- Standard-hours and location changes, where applicable
- Review transaction details before submission to ensure the appropriate employee, effective date, position, manager, organization and job information are reflected correctly.
- Validate that compensation and other employee data remain unchanged when the transaction does not require a related change.
- Review completed transactions and worker history to confirm that changes have been recorded appropriately.

Compensation & Payroll Transactions

- Process compensation changes in Workday, including applicable salary adjustments and effective dates.
- Process one-time payments such as bonuses, awards, commissions and other payroll-related payments.
- Ensure the correct payment type, payment plan, scheduled payment date and payment amount are selected.
- Validate gross-up requirements and other payment-specific details where applicable.
- Ensure required offline approvals and supporting documentation are attached before submission.
- Coordinate with relevant HR, Payroll and Finance stakeholders where additional validation or approval is required.





Employee Lifecycle Transactions

- Support employee lifecycle transactions, including termination-related processing and associated HR/payroll actions.
- Ensure employee transactions are processed in line with effective dates and applicable payroll timelines.
- Coordinate with relevant stakeholders to address missing information, approval requirements or transaction exceptions.

Transaction Governance & Approval Management

- Monitor submitted transactions through the Workday approval workflow and follow up on pending actions.
- Understand the appropriate approval path for different transaction types and ensure transactions are routed correctly.
- Coordinate rerouting of transactions when an assigned approver is unavailable, using the established service channels.
- Track transactions requiring multiple levels of HR, Finance and business approval and proactively follow up to avoid delays.
- Escalate transactions that may impact payroll timelines or employee records.

Quality & Control

- Perform pre-submission checks to ensure transaction accuracy and completeness.
- Validate effective dates against applicable payroll cycles.
- Ensure required comments, documentation and approvals are included with transactions.
- Review transaction history to verify that completed actions have been accurately reflected.
- Identify and resolve discrepancies before they result in downstream employee or payroll issues.
- Maintain appropriate documentation and audit trails for transactions processed.

Stakeholder Coordination

- Work closely with HR, Payroll, Finance, managers and business stakeholders to obtain required information and approvals.
- Provide timely updates on transaction status and outstanding actions.
- Exercise sound judgement when identifying transactions requiring immediate attention due to payroll deadlines or employee impact.
- Handle employee and business information with a high degree of confidentiality and discretion.

Critical Skills & Competencies

- Strong attention to detail and accuracy in transaction processing.




- Ability to work with confidential employee, compensation and payroll information.
- Strong understanding of HR operations and employee lifecycle processes.
- Experience working with Workday or a comparable HRIS is preferred.
- Working knowledge of payroll-related transactions and pay-cycle dependencies.
- Solid follow-up and ownership skills, particularly for transactions requiring multiple approvals.
- Ability to identify data inconsistencies and resolve issues before submission.
- Ability to manage time-sensitive transactions within defined payroll deadlines.
- Clear and professional communication with HR, Payroll, Finance and business stakeholders.
- Ability to follow established processes while exercising judgement when exceptions arise.
- Comfortable working in a high-volume, deadline-driven environment.

Preferred candidate profile

Preferred Experience

- 35 years of experience in HR Operations, HR Shared Services, HRIS, Payroll Operations or a related function.
- Hands-on experience processing employee transactions in Workday or another enterprise HRIS.
- Experience supporting job changes, transfers, promotions, compensation changes, one-time payments and employee lifecycle transactions.
- Exposure to payroll processes and multi-level approval workflows.
- Experience handling sensitive employee and compensation data.

What Success Looks Like

- Transactions are processed accurately and within the required payroll cycle/timelines.
- Employee and compensation records remain accurate and complete.
- Required approvals and documentation are secured before transactions move through the workflow.
- Exceptions and pending approvals are identified and addressed proactively.
- Payroll-impacting transactions are completed within required timelines.
- Transaction records maintain appropriate documentation and auditability.
- Stakeholders have clear visibility into outstanding actions and expected completion timelines.

Role Context

- This is a transaction-intensive HR Operations role where the quality and timeliness of each action can have a direct downstream impact on employee records, compensation and payroll. The role therefore requires more than transactional data entry; it requires process knowledge, strong controls, attention to detail and the ability to manage actions across multiple stakeholders and approval levels.

📌 Workday HR Operations & Payroll Transactions Specialist (US Region) (Bengaluru)
🏢 Omnicom Global Solutions
📍 Bengaluru