Key Responsibilities

- Assist in preparing daily and weekly WFM reports.

- Support roster management and workforce scheduling.

- Assist in monitoring attendance, shrinkage, occupancy, productivity, and staffing.

- Create and maintain reports using Google Sheets.

- Support real-time staffing monitoring and identify gaps.

- Assist with forecasting and workforce planning.

- Coordinate with Operations for WFM-related requirements.

- Maintain accurate WFM trackers and reports.

Required Skills

- Basic to good knowledge of Google Sheets.

- Basic understanding of WFM concepts.

- Basic knowledge of roster management and scheduling.

- Valuable problem-solving skills.

- Willingness to learn and work with data and reports.

- Knowledge of Macros will be an added advantage.

- BPO experience/internship experience is preferred.

Qualifications

- Bachelors degree or pursuing graduation in any stream.

- Freshers can apply.

- Candidates with basic WFM/MIS knowledge will be preferred.

Work Details

- Job Type: Internship

- Location: Sector 18 Udyog Vihar , Gurugram, Haryana

- Working Days: 5 Days

- Week Offs: 2 Days (Rotational)

- Shift: Rotational shift timings

📌 WFM Intern (Gurugram)
🏢 AcuittyTech
📍 Gurugram