Responsible for managing warranty claims and ensuring smooth warranty processes for field service operations. The role involves coordinating with internal teams/customers, resolving warranty-related issues, monitoring claims, and ensuring timely closure.
Key Responsibilities:
- Manage end-to-end warranty claims and processes.
- Coordinate with Field Service and other internal teams.
- Handle warranty-related customer issues and ensure timely resolution.
- Monitor warranty performance and claim closure.
- Prepare reports and presentations related to warranty activities.
- Travel to customer/site locations as required.
- Ensure effective communication and coordination with stakeholders.
Qualification: Diploma/Bachelors degree in Engineering or Business; MBA Operations preferred. Experience: Relevant experience in warranty claim management and field services.
Key Skills: Warranty Management, Field Service, Communication, Presentation, Interpersonal Skills, Problem Solving, Self-motivation.
📌 Warranty Management Lead (Pune)
🏢 Selective Global Search
📍 Pune
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