Job Summary: Will be responsible for managing, investigating, and resolving customer inquiries, complaints, and requests exclusively through written communication.

Freshers and Immediate Joiners are Preferable.

- Resolves user issues, queries, concerns with effective, clear, and skilled writing communication over email.
- Follow up on Unresolved/reopen cases, coordinate with the technical, product team and reply to the customers adhering to the timelines.
- Consistently achieve the daily productivity targets and ensure quality standards are met.
- Provides prompt and efficient service to users including the appropriate escalation of user issues.
- Customer Relationship Management ( CRM Portal )
- Ability to work on CRM systems and practices.
- Respond to Emails within a specific timeframe.
- Maintenance of logs for customer interactions, transactions, and comments.

Interested Candidates can share resume/CV at [email protected] or can connect at (phone hidden).

📌 Walk-in || Urgent Hiring || E-Mail Support Executive || Customer Service (Jaipur)
🏢 Aavas Financiers
📍 Jaipur