Walk-in Drive- (-Amedus)

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Looking to build a career in GDS Travel Operations? AIonOS is hiring for two GDS-focused roles, apply now!

Position: Customer Support Executive

Experience: 6 Months to 3 Years

Qualification: Any Graduate

Location: Echelon, plot-49, Institutional Area, Sector 32, Gurugram, Haryana 122001.

Employment Type: Full Time

Work Mode: Work from Office

Role & responsibilities

- Handle end-to-end ticketing & fulfillment operations:

Ticket issuance, reissuance, revalidation, exchanges, cancellations & refunds on Amadeus (Cryptic) BSP/ARC processes, ADM/ACM & Refund Application.

PNR creation & management, schedule changes, IRROPS.

Recent bookings, ancillaries & special service requests (SSR).

- Deliver voice-based customer support across the booking lifecycle:

New bookings, ancillaries & special service requests (SSR). Full/partial exchanges, cancellations & refunds, schedule changes.

PNR creation/modification across all passenger categories (PTC).





Strong grasp of fare rules, ticket images & fare calculation lines.

Preferred candidate profile

Hands-on experience (Minimum 6 months) with Amadeus (Mandatory), Galileo an add-on.

6+ months experience in ticketing/refunds/exchanges/booking support

Strong written & spoken English; typing speed 30 WPM @ 85% accuracy.

WALK-IN INTERVIEW DETAILS

Date: 28th September 26' to 10th October 26'

Time: 10 am onwards.

Venue: AIONOS, Echelon, 2nd Floor, 49, Institutional Area, Sector 32, Gurugram, Haryana 122001

Contact Person: HR Sukhleen

Contact Number: (phone hidden)

Candidates are requested to bring:

- Updated CV/Resume
- Government-issued ID
- Educational and experience certificates/documents

Interested candidates can attend the walk-in interview at the above-mentioned venue during the specified time.

📌 Walk-in || Travel Operations Executive- Mega Walkin Drive - 28th Sept To 10 Oct. (Gurugram)
🏢 AIonOS
📍 Gurugram