- Make outbound calls to potential and existing customers.
- Explain company products and services to customers.
- Identify customer needs and recommend suitable solutions.
- Generate leads and convert prospects into customers.
- Follow up on inquiries and maintain customer relationships.
- Achieve daily, weekly, and monthly sales targets.
- Update customer information and sales activities in CRM systems.
- Handle customer objections professionally and effectively.
- Coordinate with internal teams to ensure smooth order processing and customer support.
- Prepare sales reports and maintain accurate records.
Required Skills & Qualifications
- Bachelor's degree or equivalent qualification.
- 1-3 years of experience in telesales, telemarketing, or customer service (freshers may also apply where applicable).
- Excellent verbal communication and convincing skills.
- Strong negotiation and sales abilities.
- Good listening and interpersonal skills.
- Basic computer knowledge and familiarity with CRM software.
- Ability to work under pressure and meet targets.
- Fluency in English and local language(s).
Preferred Competencies
- Customer-focused approach.
- Positive attitude and self-motivation.
- Solid problem-solving skills.
- Time management and organizational skills.
- Team player with a results-oriented mindset.
Key Performance Indicators (KPIs)
- Number of calls made per day.
- Lead conversion rate.
- Revenue generated.
- Customer retention rate.
- Achievement of sales targets.
Salary: As per company standards Incentives/Performance Bonus.