Job Title: IT Delivery Manager

Position Overview

We are seeking an experienced IT Delivery Leader to oversee and ensure successful execution of a portfolio of technology projects. This role requires a strategic, delivery-driven leader with exceptional client-facing skills, deep understanding of enterprise IT delivery models, and the ability to manage and grow relationships with senior stakeholders.

The ideal candidate brings a blend of delivery excellence, portfolio leadership, and domain knowledge in BFSI, Healthcare, Lifesciences, Wealth Management etc.

Key Responsibilities

Portfolio & Delivery Management

- Lead end-to-end delivery of a portfolio of IT projects, ensuring on-time, on-budget, and high-quality outcomes.
- Establish and manage delivery roadmaps, resource plans, and performance metrics across multiple workstreams.
- Coordinate cross-functional teams (client, vendor, onshore) to drive accountability and resolve delivery issues proactively.
- Ensure adherence to project governance frameworks, SDLC/Agile methodologies.
- Leverage and promote adoption of AI in project SDLC
- AI Tool Proficiency- GPT, Claude, Copilot, Gemini.
- AI-Augmented Delivery Thinking.
- AI Ethics, Risk & Governance.
- Identify delivery risks and implement mitigation strategies to ensure project continuity and success.

Client & Stakeholder Management

- Serve as the primary point of contact for senior client stakeholders, fostering trust and credibility.
- Understand client business needs, industry challenges, and strategic objectives to propose value-aligned solutions.
- Manage expectations, provide transparent communication, and ensure stakeholder alignment throughout the project lifecycle.




- Facilitate executive-level presentations and status reporting, translating complex technical concepts into business-relevant insights.

Team Leadership

- Provide robust leadership to project managers, business analysts, architects, developers, and QA teams.
- Mentor team members, promote continuous improvement, and instill a high-performance delivery culture.
- Support talent planning, capability development, and team motivation across distributed teams.

Financial & Vendor Management

- Manage portfolio budgets, forecasts, and financial controls.
- Oversee vendor and partner performance, including contract adherence, quality, and service levels.
- Drive cost optimization while maintaining high delivery standards.

Qualifications & Experience

Required

- 13 to 19 years of experience in IT project or program delivery, including leadership of complex multi-project portfolios.
- Proven experience managing enterprise technology initiatives (e.g., digital transformation, cloud migration, data platforms, application development).
- Strong, demonstrable client stakeholder management and executive communication skills.
- Solid understanding of SDLC, Agile/Hybrid methodologies, and IT governance frameworks.
- Experience working with cross-functional, global delivery teams.
- Background in consulting, managed services, or large-scale system integration engagements.

Preferred

- PMP, SAFe, ITIL, or equivalent certifications.

Key Competencies

- Strategic thinking with hands-on delivery execution
- Relationship building & executive presence
- Problem-solving and decision-making under pressure
- Financial acumen and commercial awareness
- Adaptability, diplomacy, and customer-centric mindset

📌 Walk-in || Technical Delivery Manager (Chennai)
🏢 EPAM Systems
📍 Chennai