JOB RESPONSIBILITIES Business/Financial To overview the Lab services utilization , revenue &
Explore areas of revenue generation Operations(Process) Overview all the Testing, Processing, Reporting & ensure its documentation as per SOP. To maintain operation of Biochemistry equipment, Hematology, Clinical Pathology. Responsible and to maintain a record of all Quality scontrol, calibration according to the standards on a daily basis.
To maintain TAT of test categories & suggest measures to control any deviations. Ensure all machines are maintained & are in working condition & keep a record of it. To maintain confidentiality of patient related data.
All reports should be reviewed before dispacthing to the patient & ensure dual authentication is done from technician.
To maintain inventory and maintain record according to the actual tests done as per billing. Follow up & close all the pending test list from inhouse or outsource labs Ensure handover of pending tests to the next in line tech during next shift as per documented checklist People To prepare & schedule roster for all technicians every month as per requirements.
To participate & attend all training programs related to laboratory To conducting training class for all technicians weekly once.
Customer
To share & escalate timely feedback on long pending lab issues, complaints & incidents to unit head.