- Source and acquire gold loan customers through doorstep visits.
- Appraise gold ornaments and verify KYC documents at the customers location.
- Ensure timely loan disbursement and deliver monthly sales targets.
- Travel within the assigned territory for customer meetings and gold evaluations.
- Generate leads from existing customers and referral networks.
- Drive productivity and revenue growth from recent and repeat customers.
- Build long-term relationships with HNI customers for repeat business.
- Coordinate with internal teams for customer support and grievance resolution.
- Maintain strict compliance with all internal policies, processes, and regulations.
Preferred candidate profile
- Graduate with a minimum of 1 year experience in gold valuation or sales in a gold loan company
- Strong sales acumen with the ability to convert leads into disbursals
- Comfortable with fieldwork and doorstep customer interaction
- Willing to travel within assigned clusters/territories
- Prior experience in NBFCs or financial services is a plus
- Self-driven, target-oriented, and customer-centric mindset