We are looking for Customer Support Executives to join our International Voice Process team. The role involves handling customer interactions for international clients, understanding their concerns, providing appropriate resolutions, and ensuring a positive customer experience.
Position: Customer Support Executive International Voice Process
Location: Sutherland DivyaSree TechRidge, Block P2, North Wing, 7th Floor, Manikonda, Hyderabad 500089.
Experience: 6 Months 4 Years
Qualification: Graduates & Undergraduates
Work Mode: Work from Office
Shift: Rotational / Night Shift
Joining: Immediate Joiners Preferred
HR SPOC - ARAVIND - (phone hidden).
Walkin - Mention my name on your resume " HR ARAVIND"
Key Responsibilities
- Handle inbound and outbound calls from international customers.
- Understand customer requirements and resolve queries effectively.
- Communicate clearly and professionally in English.
- Provide accurate information and appropriate solutions.
- Maintain a positive, professional and empathetic approach.
- Follow process guidelines,
quality standards and company policies.
- Meet defined productivity, quality and customer-service targets.
- Maintain accurate records of customer interactions.
Candidate Requirements
- Excellent spoken English and communication skills.
- Valuable listening and comprehension skills.
- Strong customer-service and interpersonal skills.
- Ability to handle customers professionally and patiently.
- Good problem-solving ability.
- Comfortable working in rotational/night shifts.
- Willingness to learn and adapt to process requirements.
- BPO, customer service or international voice experience will be an added advantage.
Apply here: https://wa.me/911725680531?text=Hi%2C%20I%27d%20like%20to%20apply%20%5Bref%3Anaukri-hyd%5D Note: Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to
[email protected]
📌 Walk-in || International Voice Process Executive | Freshers & Experienced (Hyderabad)
🏢 Sutherland
📍 Hyderabad