Key Responsibilities

- Serve as a domain expert in multiple L2/L3 processes across PL, CL, and EB (e.g., Quote Review, Program Brokering, Policy Servicing, Premium Financing, Client Setup).
- Review complex submissions, quotes, binders, endorsements, billing issues, and escalations.
- Support transition activities including SOP creation, process mapping, Job Aids, L2/L3 workflows, QA parameters.
- Conduct quality audits, identify defects, and drive continuous improvement.
- Liaise with licensed Account Managers, carriers, and internal teams for complex cases.
- Mentor associates, provide floor support, and validate deliverables.

Required Skills / Experience

- 05 years of insurance broking experience, with strong competencies in Personal Lines, Commercial Lines,



and/or Employee Advantages.
- Deep knowledge of US regulatory requirements, documentation, evidence of coverage, ACORD forms, and servicing workflows.
- Experience supporting transitions, migrations, or multiregion standardization programs.

Interested candidates can Walk-in to the below venue on 23rd Sep. Pune Venue Details:-

Address - Phase 3, Hinjewadi Rajiv Gandhi Infotech Park, Hinjewadi, Pune, Maharashtra 411057, India .

Interview space in CDC - Cafeteria building , 4th floor.

Time:-10:30 A.M to 1P.M

Regards

CTS HiringTeam

📌 Walk-in || Insurance Broking || Walk-in Drive|| Pune Location 23rd Sep|| 0- 7 yrs
🏢 Cognizant
📍 Pune