Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.
:
- Provide real-time chat support for international customers, mainly in English-speaking regions.
- Respond promptly and clearly to customer queries related to products, orders, and general support.
- Maintain excellent written communication to ensure customer satisfaction.
- Resolve issues professionally and escalate when necessary.
- Keep accurate records of interactions in the system.
- Meet performance goals related to quality and response time.
- Work flexible shifts based on international time zones.
Requirements:
- Excellent spoken and written English communication skills.
- Good typing speed and basic computer skills.
- Ability to handle customer issues patiently and effectively.
- Comfortable working in a fast-paced, target-driven setting.
Additional Facility:
- 2-way cab facility is provided for safe and convenient daily commute.
- B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible.
- Anyone who attended interview before 30 days are not eligible to attend walk-in.
Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
📌 Walk-in || Firstsource is hiring -International Chat Support (Bengaluru)
🏢 Firstsource
📍 Bengaluru
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.