- Handle calls as per defined standards.
- Resolve calls with 100% accuracy.
- Log and resolve complaints accurately.
- Adhere to process and audit requirements
- Ensure 90% First Call Resolution
Preferred candidate profile
- Must be Graduate
- Freshers are welcome
- With Positive communication skills
📌 Walk-in drive: Hdfc Bank - Virtual Care - Phone banking process (Mumbai)
🏢 HDFC Bank
📍 Mumbai
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