Responsibilities of the Job): As an experienced Customer Service Associate, your focus will be on delivering excellent service, meeting sales goals, and maintaining store standards.
Your key responsibilities include: 1. Sales & Performance:
- Meet Sales Targets: Help the store achieve its sales goals through excellent customer service and product recommendations.
- Control Costs: Minimize costs by reducing waste and handling merchandise carefully to prevent shrinkage. 2.
Customer Engagement
- Understand Customer Needs: Build robust relationships with customers, understand their preferences, and suggest products that suit their needs. 3.
Store Standards
- Maintain Visual Merchandising: Ensure the stores visual display follows company standards and looks appealing to customers.
- Handle Stock Correctly: Follow correct stock management processes to ensure merchandise is properly handled.
- Cashiering & Operations:
- Assist with Cashiering: Take on cashier duties when needed, ensuring smooth and accurate transactions.
- Follow Procedures: Adhere to company guidelines for daily store operations and procedures.
📌 Walk-in || Customer Service Assistant (Mumbai)
🏢 MARKS u0026 SPENCER (Mu0026S)
📍 Mumbai
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